Delivery planning
Plan delivery around the project, not just the product.
Access, timing, storage and the installation sequence can affect a flooring delivery. This page helps customers gather the practical details before the final delivery arrangement is confirmed.
A smooth delivery starts before the truck arrives
Delivery made practical
The details that help delivery run smoothly.
Every property and project has different access, storage and timing needs. Confirm the exact arrangement with the team before the delivery is booked.
Property access
Driveways, stairs, lifts, loading zones, site restrictions and safe unloading areas can affect the delivery plan.
Project sequence
Coordinate delivery with preparation, trades, furniture and installation so the product arrives at a sensible time.
Product handling
The exact product, quantity and storage needs should be confirmed with the team before the delivery arrangement is locked in.
Delivery path
Prepare the project for the product to arrive.
A clear delivery brief makes it easier to coordinate product, access and the next stage of the job.
-
01
Share property details
Tell the team about the location, access points, stairs, lifts, parking or anything that may affect delivery.
-
02
Coordinate the project
Discuss the product, quote status and the timing that works with preparation or installation plans.
-
03
Confirm the arrangement
Final delivery details should be confirmed with the team for the exact order and project conditions.
Delivery questions
What to check before a delivery is arranged.
What access information should I share?
Share anything that affects safe arrival and unloading, such as stairs, lifts, parking, restricted access, construction-site rules or long carrying distances.
Do I need to prepare a storage area?
Ask the team about the exact product and project. A suitable receiving and storage plan should be confirmed before delivery is booked.
Can delivery be planned around installation?
That is the goal. Share your project timing so delivery, preparation and installation can be discussed together rather than treated as separate decisions.
Need a quote first?
Start with the rooms, product direction and location.
That gives the team the context to discuss product quantities, delivery access and the sensible next step.