Floor preparation
The surface below the floor is part of the final result.
Preparation is not an afterthought. Moisture, flatness, existing finishes and room transitions can change the product conversation, the scope of work and the quality of the finish.
Start with what is already there
Why preparation matters
A premium floor needs the right foundation.
The aim is not to overwhelm customers with technical language. It is to make the site conditions visible early enough to plan the right next step.
Existing surfaces
Tiles, timber, vinyl, carpet and concrete all create different questions about removal, levels and preparation.
Room conditions
Wet areas, balconies, sunlight, below-grade spaces and high traffic can change what must be confirmed before installing.
Product system
The correct preparation depends on the exact flooring category and installation method, not just the colour or product name.
Preparation path
Turn an unknown subfloor into a clear plan.
A site check or measure may be needed before the final product system and preparation scope are confirmed.
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01
Share the existing floor
Photos, room details and any known concerns help identify the questions that need closer checking.
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02
Assess what affects the system
Flatness, moisture, removal, levels and transitions can be reviewed against the product you are considering.
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03
Confirm before the final order
Use the outcome to make product, preparation and installation assumptions visible before approval.
Preparation questions
What to know about the floor beneath the new one.
Can new flooring go over the existing floor?
Sometimes, but it depends on the existing surface, levels, moisture, product system and the condition of the room. It should be confirmed for the exact project.
Why is moisture mentioned before product selection?
Moisture conditions can influence preparation, product suitability and installation-system requirements. It is better to identify the question early.
Do I need to know the technical condition of my floor?
No. Share what you know and provide photos where possible. The right next step may be a showroom discussion, quote conversation or site assessment.
Bring us the context
Photos of the existing floor are a useful place to start.
Include the rooms, any known issues and the product category you are considering so the team can guide the next conversation.